Posts in Retail
Client Focus Programme

Cybèle was engaged by this high end Retail Store to develop and refine understanding and skill in how to create appropriate impact over the telephone and face to face with their voice, body language and written communication through style and language, so they are able to confidently communicate the right message to all customers the team have contact with. The company wanted to improve the standard of client care and focus provided by each team member.

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RetailRoss Taylor